Applicom's Blog

Product updates, news & miscellanea from your fellow Apollo developers.

This blog has moved! Head to the Building Apollo blog »

Andrea Di Clemente's picture
By Andrea Di Clemente
Saturday, July 9, 2011 - 00:19

Apollo: reply by mail and dropbox are here!

Apollo makes your life easier, by giving everybody a simple view of the “big picture” for any project. For this to work, it's important that everything about the project is kept inside Apollo. Apollo's brand new email integration makes this much, much easier. Let's have a look:

You can reply to comments to tasks by email. When somebody comments on a task, the receiving users can now simply hit “reply” knowing that their reply will become a comment to that task. Yes, it's that easy! Our users often told us how their customers weren't keen on logging into Apollo to add comments to tasks. They would go as far as replying to that comment with a private email. This is understandable, as the most natural action to respond to a comment that came by email is to simply hit “reply”. Well, “reply button it is”, you could say! Blackberry addicts will also find this very useful.

CRM users can add notes to contacts by email. Each CRM user has a special, unique dropbox email address — you can find out by simply opening any one contact. If you have a contact called “”, for example, you can email her directly and have your Apollo dropbox address in Bcc (Blind Carbon Copy). This way, that email will automatically become a note to that contact; the note's title will be the email subject, and the note's body will be the email body. If you forget to Bcc your contact, don't despair! You can still forward the email to the dropbox address: Apollo will figure out the To: field from the forwarded email, and will attach the note.

You can add notes to cases & deals by email. Email integration also extends to cases & deals: each CRM user has a special, unique dropbox email address for each case and deal in Apollo. Just like it happens for contacts, just visit the case/deal's page to find out its dropbox address unique to you. At that point, you will be able to send that address an email, which will become a note to that cases or deal (again, email subject and body will become the note's subject and body).

You can create project messages by email. There's more: each internal user gets a special email address for each project they can access. Email sent to this address will automatically convert into a project message (again, the email's body and subject will be used for the message's body and subject). Note that everybody who can access the project will automatically be subscribed to your message.

You can also attach files any one of your emails — if you do, any attachment will show up in Apollo as well.

This is a major featureset in Apollo. As I wrote above, it was one of the most requested features we had — our users can now enjoy it.


17 comments so far

Jeff Hilton's picture

Jeff Hilton

Tue, 07/12/2011 - 22:00


This is awesome! I will let you know how it works for us...

Andrea Di Clemente's picture

Andrea Di Clemente

Tue, 07/12/2011 - 23:28


Excellent, thank you Jeff!

Santiago Melluso's picture

Santiago Melluso

Thu, 07/14/2011 - 05:37


Two must-have features that are very welcome.
Reply by email is essential when you need to stay on top of many projects and want to provide answers fast.

Keep it up! We want to see what's next!

Andrea Di Clemente's picture

Andrea Di Clemente

Thu, 07/14/2011 - 06:06


Hi Santiago,

There's much more coming in terms of features. Glad you find these ones useful!


Kelly's picture


Fri, 07/15/2011 - 01:29


Excellent news! Great work team!

Nick Daugherty's picture

Nick Daugherty

Wed, 07/20/2011 - 07:04


SO glad this is finally ready! Now I'll look forward to Google Apps integration with a Gmail widget (fingers crossed) ;)

Tony Mobily's picture

Tony Mobily

Wed, 07/20/2011 - 17:15


Hi Nick,

Google Apps integration is _definitely_ in our radar!


Jack McDade's picture

Jack McDade

Tue, 07/26/2011 - 03:44


Any chance you'll be adding HTML formatting to these emails? I find them very tough to parse quickly and find the _actual_ content of the message/comment. Otherwise... extremely useful!

Tony Mobily's picture

Tony Mobily

Fri, 07/29/2011 - 15:57


Hi Jack,

We are working to make those emails much more readable. They will eventually be HTML. However, the first step is to make them better as text... which we are doing these days



LD's picture


Fri, 07/29/2011 - 07:04


how do i know what my apollo dropbox address is?

Tony Mobily's picture

Tony Mobily

Fri, 07/29/2011 - 16:01



To find out your Dropbox address, which you can use to add notes on any contact in Apollo, you can simly open any one contact and click on "You can also post notes to this contact by e-mail. Learn more..."

Please remember that your dropbox address is your own -- you shouldn't share it with anybody.

I hope this helps!


forrest's picture


Sun, 08/07/2011 - 21:12


Hi ApolloHQ Team,

Is "You can create project Tasks by email" in the roadmap as well?


Tony Mobily's picture

Tony Mobily

Sun, 08/07/2011 - 21:18



With email integration, our initial features included what we considered most essential -- dropboxes for contacts, reply-by-email for tasks, project messages. However, we are very willing to expand what we offer based on user requests.

Creating tasks by email is tricky, because there is a lot of information and a lot that can go wrong. It might well become a user-support nightmare...

However, feel free to email us with your ideas, and we'll see!


Jen G's picture

Jen G

Sat, 09/24/2011 - 03:25


Question for you:

This has been really useful to be able to reply to emails. How about a general email? What if I have a new message and I want to create a project or case or contact? Do I have to go to Apollo and generate all that first, find the specific email for that case/contact/project and then forward the email? Or can I forward to a general address that is shipped to Apollo where I can distribute it as I need from there?


applicomhq's picture


Sat, 09/24/2011 - 17:41


Hi Jen,

I am afraid the system always needs a correct address, in order to "understand" what to do with it.
But, I personally like the idea -- let me put this forward to the developers!
If you see this feature pop up in the future, you'll know who inspired it!


MW's picture


Thu, 12/22/2011 - 05:09


@jen g: a "dirty solution" could be to create a company-project "inbox (unknown) emails" and to forward your emails to the message-section of this project. on that way you get a email-inbox of your company and you can sort your mail later to the right project... I dont tried it right now. its just a first idea ;)

Tony Mobily's picture

Tony Mobily

Thu, 12/22/2011 - 08:27



Good point... thanks for the idea!